This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Upon start-up homepage loads, Firefox freezes, and then the homepage refreshes continually.

  • 3 vastausta
  • 3 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

After trying to do a google search through my google plugin. Nothing happens and the page continues to auto refresh. I tried to re-install the browser and the same thing happens again. When I try to disable addon's, a new tab opens to show the active/inactive add-ons and the auto-refresh happens on that tab too.

After trying to do a google search through my google plugin. Nothing happens and the page continues to auto refresh. I tried to re-install the browser and the same thing happens again. When I try to disable addon's, a new tab opens to show the active/inactive add-ons and the auto-refresh happens on that tab too.

Kaikki vastaukset (3)

more options

You mention a Google plugin,

  • what is that ?
  • and do you need to use it ?
  • does Firefox work ok with the Google plugin disabled ?

Note firefox lets you search from

more options

The google plugin is actually the search bar that you mention. I have no way to view the running plugins/add-ons because it opens a new tab and goes into the auto refresh mode .

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.