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On some pages the Firefox gold padlock is on but the Norton toolbar doesn't indicate that the page is secure. On some the opposite is true. Why is this?

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There are pages where I would think the page should be secured as is begins with https:// and the gold lock appears showing that it is secure. However the Norton toolbar only indicates that the page is safe; it does not say it is secure. Other times the lock is not showing but the Norton toolbar says the page is secure. Most times both indicators are in agreement but I was wondering why there are times when they are not.

There are pages where I would think the page should be secured as is begins with https:// and the gold lock appears showing that it is secure. However the Norton toolbar only indicates that the page is safe; it does not say it is secure. Other times the lock is not showing but the Norton toolbar says the page is secure. Most times both indicators are in agreement but I was wondering why there are times when they are not.

Valittu ratkaisu

Hi There! The issue you posted is really an interesting one. The following might be the reasons for that:

  • NORTON provides security seals to website owners. Sometimes, these seals may get revoked and/or get expired. That is when NORTON Security Toolbar will display it as "Insecure". But the same site might be using a SSL protection, so Mozilla will display the Golden Padlock, and identify it as "Secure".
  • Sometimes, a site may not use SSL, but use Norton seals. That is when Mozilla identifies it as "Insecure" and Norton identifies it as "Secure".

Security measures might change the behaviour of different protective measures. But as Mozilla checks for the SSL Certificate on the website (and not for any seals!), a better option would be to trust sites identified by the golden padlock, as it ensures full security.

Hope that these reasons would satisfy the cause.

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Valittu ratkaisu

Hi There! The issue you posted is really an interesting one. The following might be the reasons for that:

  • NORTON provides security seals to website owners. Sometimes, these seals may get revoked and/or get expired. That is when NORTON Security Toolbar will display it as "Insecure". But the same site might be using a SSL protection, so Mozilla will display the Golden Padlock, and identify it as "Secure".
  • Sometimes, a site may not use SSL, but use Norton seals. That is when Mozilla identifies it as "Insecure" and Norton identifies it as "Secure".

Security measures might change the behaviour of different protective measures. But as Mozilla checks for the SSL Certificate on the website (and not for any seals!), a better option would be to trust sites identified by the golden padlock, as it ensures full security.

Hope that these reasons would satisfy the cause.

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Thanks so much. I was concerned that there may have been some kind of issue with my computer but your answer clears that up. Thanks again.