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Trojan-Clicker.HTML.iframe.mu appears when I open Thunderbird

  • 4 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par DMaminski

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I have a trojan-Clicker.HTML.mu virus that attacks when I open my Mozilla Email program, my virus detection and firewall is Zone Alarm Extreme. It notifies me of the virus but does not treat it. I clear my browser cache, rescan for virus clean. Open my email program and its back. If I delete my email program and reload will I loose my existing read emails. Any other suggestions? Thanks for your consideration

I have a trojan-Clicker.HTML.mu virus that attacks when I open my Mozilla Email program, my virus detection and firewall is Zone Alarm Extreme. It notifies me of the virus but does not treat it. I clear my browser cache, rescan for virus clean. Open my email program and its back. If I delete my email program and reload will I loose my existing read emails. Any other suggestions? Thanks for your consideration

Toutes les réponses (4)

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I suggest you ask the Zone alarm people... my guess is a false positive, but Zone alarm should be able to do more than guess.

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The virus is in my email program, Im hoping to save existing read email, which no longer appear, remove program. Reload Thunderbird deleting recent email that seemed to contain virus? Im not very computor savy so looking for help and suggestions. Cheers

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Do you even have a virus? Start there, and ask Zone alarm/

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Yes I still have the virus. It does not show on scans or deep scans by any software ive tried so far. I get a virus detection warning from my zone alarm virus software, the warning says treating virus vs treated and quareentend. Ive tried MalwareBytes Anti Malware, Super Antispyware,Beeping computor/malware detector, Microsoft Malicious software removal tool. Interesting while scanning using the Microsoft program, it triggered The Zone Alarm warning again. My MozillaThunderbird email program will not open and my old emails no longer appear. Some of which are critical tax information