Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Intermittent scrolloing long time between typing commands and action, arrow does not change to hand for long time interval. Slow loading web pages.

  • 2 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par gceccari

more options

very slow reacting to everything.. For instance I am typing this meswsage now, but it doesn't appear on screen for a m number of seconds after I typw it. scrolling is intermittent and web pages take forever to load. All I see is a verticle bar for some seconds before the hand appears to load something.

very slow reacting to everything.. For instance I am typing this meswsage now, but it doesn't appear on screen for a m number of seconds after I typw it. scrolling is intermittent and web pages take forever to load. All I see is a verticle bar for some seconds before the hand appears to load something.

Solution choisie

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

more options

Solution choisie

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

Thanks for your prompt response Phillipp. I found out it was the Realplayer app that was causing the problem. I uninstalled it and problem went away!!!!