Gearwheel Icon
Having downloaded Quantum I find the Gearwheel icon is missing. Instead it says Get tracker package, whatever that means. How do I get The Gearwheel please?
Solution choisie
Hi !
Good for you to be on the alert, for that Package Tracking is a browser hijacker, which you will of course need to get rid of.
Go to the 3-bar menu (or 'Tools') => Addons => Extensions and (besides CouponXplorer) look for any unfamiliar or suspicious looking extensions, like e.g. :
SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7
When you find any : remove them.
Do the same in your system's Control Panel.
However : most malware will be 'hiding' somewhere , so let's run malware scans :
Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners.
They all work differently - what one program doesn't pick up, the other might.
Especially for Mac : https://www.malwarebytes.com/mac/
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Solution choisie
Hi !
Good for you to be on the alert, for that Package Tracking is a browser hijacker, which you will of course need to get rid of.
Go to the 3-bar menu (or 'Tools') => Addons => Extensions and (besides CouponXplorer) look for any unfamiliar or suspicious looking extensions, like e.g. :
SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7
When you find any : remove them.
Do the same in your system's Control Panel.
However : most malware will be 'hiding' somewhere , so let's run malware scans :
Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners.
They all work differently - what one program doesn't pick up, the other might.
Especially for Mac : https://www.malwarebytes.com/mac/