Scaning from HP Scanner to email client ( Mozilla Thunderbird)
I am using an HP LaserJet 1536 dnf MFP. Up to the last three weeks I cannot get the scan document from hp scanner to drop into my email client (Thunderbird). Instead I get error message to use Outlook. Prior to the last three weeks everything was working normally. I would scan a document and direct it to my email client and it would show up as an attachment to my email.
I made sure that the windows software default setting for email was set to Thunderbird which it was. By the way I am using Windows version 8.1.
I called and spent hours with HP Tech Support and they cannot discover a fix to this problem. They said to call Thunderbird Tech Support. any help would be most appreciated.
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This article has some suggestions. It does mention Win10 but maybe it applies to Win8 also. HP does seem to be stuck on Microsoft proprietary non-standards. https://support.mozilla.org/en-US/questions/1179198
Installing the Visual Studio Runtime Library in W7 or W8 might help: