Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Get error message when go to IRS to "Where's My Refund"

  • 3 réponses
  • 2 ont ce problème
  • 12 vues
  • Dernière réponse par bobbob3

more options

Here is the message I get when I go to IRS website and try to get info from "Where's My Refund":

Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof/IRServlet?" on this server.

Reference #18.eefcc317.1646932608.49e81c8

I have no problem if I use other browsers to get this info. Got any ideas as to why it's not working?

Here is the message I get when I go to IRS website and try to get info from "Where's My Refund": Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof/IRServlet?" on this server. Reference #18.eefcc317.1646932608.49e81c8 I have no problem if I use other browsers to get this info. Got any ideas as to why it's not working?

Toutes les réponses (3)

more options

I have same problem. Tried "no proxy" setting, as others suggested, without success.

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Hi Thanks for your suggestions, appreciated... tried all of them except for Refresh but no success... the other web browsers I have (as backups) all work, I do not understand why FireFox alone has this issue and why there isn't a fix for it. For this particular website i can use my one of the other browsers...