Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unable to Send Mail

  • 1 réponse
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par david

more options

I am using Thunderbird to access my email server that is running based on Postfix & Dovecot. The server is setup to require StartTLS encryption, and accepts IMAP connections on port 143 and SMTP connections on port 587. The server will reject any login attempts on port 25 for unsecured SMTP. When I setup the account in Thunderbird, I specify these ports and set the connection security to STARTTLS.

I am able to retrieve emails without issue using IMAP, but when I attempt to send a message using SMTP, I get the following error: "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK [CAPABILITY IMAP4rev1 SASL-IR-LOGIN-REFERRALS ID ENABLE IDLE LITERAL + STARTTLS LOGINDISABLED] Dovecot (Ubuntu) ready..."

It appears as if Thunderbird is attempting to send the message over port 25 instead of port 587 using StartTLS as specified. I have already tried removing and re-adding the account to Thunderbird. I know my SMTP configuration is okay because I am able to send emails from port 587 without issue from my webmail client (Roundcube).

I am using Thunderbird to access my email server that is running based on Postfix & Dovecot. The server is setup to require StartTLS encryption, and accepts IMAP connections on port 143 and SMTP connections on port 587. The server will reject any login attempts on port 25 for unsecured SMTP. When I setup the account in Thunderbird, I specify these ports and set the connection security to STARTTLS. I am able to retrieve emails without issue using IMAP, but when I attempt to send a message using SMTP, I get the following error: "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK [CAPABILITY IMAP4rev1 SASL-IR-LOGIN-REFERRALS ID ENABLE IDLE LITERAL + STARTTLS LOGINDISABLED] Dovecot (Ubuntu) ready..." It appears as if Thunderbird is attempting to send the message over port 25 instead of port 587 using StartTLS as specified. I have already tried removing and re-adding the account to Thunderbird. I know my SMTP configuration is okay because I am able to send emails from port 587 without issue from my webmail client (Roundcube).
Captures d’écran jointes

Toutes les réponses (1)

more options

Have you tried various authentication methods.