Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird: switch from pop to imap

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par lstripling

more options

I am trying to switch my active and working Thunderbird 116 for Mac from pop to imap. After entering name email and password in the "set up your existing email address" I recieve the green box message indicating "the following server settings were found". When clicking the blue "done" button at the bottom of the page i get the "unable to log in to the server" error message. The mail account continues to work properly with the pop settings. Are there any workarounds or solutions to this issue? Thanks!

I am trying to switch my active and working Thunderbird 116 for Mac from pop to imap. After entering name email and password in the "set up your existing email address" I recieve the green box message indicating "the following server settings were found". When clicking the blue "done" button at the bottom of the page i get the "unable to log in to the server" error message. The mail account continues to work properly with the pop settings. Are there any workarounds or solutions to this issue? Thanks!

Toutes les réponses (2)

more options

You cannot change a POP account to IMAP; it's not a Thunderbird restriction, but a technical design difference between the two. Instead, set up the IMAP account on its own. And it's okay to have both side by side while doing this.

more options

Thank you David for your reply. I was following the instructions provided here: https://support.mozilla.org/en-US/kb/switch-pop-imap-account#w_check-that-your-mail-provider-supports-imap I'll try a new account rather than those instructions. Thanks!