Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes constantly - sometimes immediately other times after 5-10 minutes

  • 2 réponses
  • 57 ont ce problème
  • 7 vues
  • Dernière réponse par cor-el

more options

I recently updated to firefox 13 and have been getting problems with constant crashing often when trying to use aweber. I tried disabling add-ons and initially it seemed to work but then reverted to crashing every 5-10 minutes latest crash id is:-Crash ID: bp-e56635fb-8ed4-461b-a1d0-7b2742120608 but it's happening constantly,Crash ID: bp-6b8c16e1-f727-4c7d-9e86-382d42120608, Crash ID: bp-18d62d73-bfc5-4196-8c62-dece92120608, Crash ID: bp-b50092e9-197d-4a23-b061-d5b642120608 and many many more

I recently updated to firefox 13 and have been getting problems with constant crashing often when trying to use aweber. I tried disabling add-ons and initially it seemed to work but then reverted to crashing every 5-10 minutes latest crash id is:-Crash ID: bp-e56635fb-8ed4-461b-a1d0-7b2742120608 but it's happening constantly,Crash ID: bp-6b8c16e1-f727-4c7d-9e86-382d42120608, Crash ID: bp-18d62d73-bfc5-4196-8c62-dece92120608, Crash ID: bp-b50092e9-197d-4a23-b061-d5b642120608 and many many more

Toutes les réponses (2)

more options

Your crash is [@ js::gc::Arena::finalize<JSObject>(JSContext*, js::gc::AllocKind, unsigned int, bool) ] https://crash-stats.mozilla.com/report/index/e56635fb-8ed4-461b-a1d0-7b2742120608. There is a bug at https://bugzilla.mozilla.org/show_bug.cgi?id=702531 concerning this crash with the Yandex toolbar.

Trying resetting Firefox, and see if that fixes this. Refresh Firefox - reset add-ons and settings

more options

You seem to be using Trusteer Rapport.

That program has been reported to cause crashes in Firefox.

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport