Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

i need help with my flash plugin. i have updated it, uninstalled and reinstalled it. i have down graded it. nothing seems to work.

angel222
angel222
more options

My flash plugin keeps crashing. i have updated it, uninstalled it, reinstalled it. i have down graded it. nothing seems to work. it has been doing this for about 4 months now. it stopped crashing for about a week and now it started again. please help

My flash plugin keeps crashing. i have updated it, uninstalled it, reinstalled it. i have down graded it. nothing seems to work. it has been doing this for about 4 months now. it stopped crashing for about a week and now it started again. please help

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Much has changed since Flash 11.3 was released in June, but you might want to try an old trick anyway. That is to disable the "protected mode" that is unique to Firefox on Windows Vista/7. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Does that make any difference?