Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Install Firefox 19 on Windows XP

  • 4 réponses
  • 8 ont ce problème
  • 5 vues
  • Dernière réponse par cor-el

danieldc
danieldc
more options

I downloaded "Firefox Setup 19.0.exe" and tried to install Firefox 19 on Windows XP (serv.pack 3) but the setup program refuses to complete installation (It only decompress some files at folder "user\config\temp\7zS105.tmp" then delete all files and close without an error message).

I found "Firefox Setup 19.0b6.exe" at ftp.mozilla.org and it worked well. The installation setup was completed.

What was going on? Could the default setup be more "expressive" and tell about the error?

Thanks, yours, danielcalegari@yahoo.com from Brazil

I downloaded "Firefox Setup 19.0.exe" and tried to install Firefox 19 on Windows XP (serv.pack 3) but the setup program refuses to complete installation (It only decompress some files at folder "user\config\temp\7zS105.tmp" then delete all files and close without an error message). I found "Firefox Setup 19.0b6.exe" at ftp.mozilla.org and it worked well. The installation setup was completed. What was going on? Could the default setup be more "expressive" and tell about the error? Thanks, yours, danielcalegari@yahoo.com from Brazil

Toutes les réponses (4)

errakeshpillai
errakeshpillai
more options

It might not have been the setup problem . only the downloaded file may have been corrupted.

danieldc
danieldc Auteur de la question
more options

Sorry but it is not a failed downloaded file, it is some error at "Firefox Setup 19.0.exe". It is only extracting its files at some temporary folder at "temp" windows folder and then, for some unknown reason, stop installation and deletes all files and folders created.

Beta versions worked well for installation... This is really strange!

I ask if there is some command line option for install program.

danieldc
danieldc Auteur de la question
more options

Ok! I tried to un7zip the "firefox 19 setup" program and copy (overwrite) them to \programfiles\firefox\ ... and now I have a good oficial realease runing.

But anyway, default setup program has some error!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading the file an the installation.
Try to disable your anti-virus software or only the real-time scan temporarily to see if that makes things work if it happens again.

See also: