Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How can I turn off pop up ads?

more options

Something was installed yesterday, and also software that causes certain words or phrases to turn blue and when I hover an ad pops up, then sometimes a separate window pops up with an ad. How can I turn this off?

Something was installed yesterday, and also software that causes certain words or phrases to turn blue and when I hover an ad pops up, then sometimes a separate window pops up with an ad. How can I turn this off?

Toutes les réponses (1)

more options

There's a good chance this is caused by an add-on. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

You may also want to visit the Windows Control Panel, Uninstall a Program, and click the "Installed on" column heading to discover whether you picked up some unwanted additions as part of a bundle.

And to mop-up anything not disclosed in those two places, you can use some of the scanning/cleaning programs that other Firefox users have found helpful in this article: Troubleshoot Firefox issues caused by malware.

Does that get rid of it?