Ever since Real Player became Real Player Cloud, my downloader has not worked. A big lose. Now I use Download Managers. They work very well with Firefox. I have several that work independent from Firefox letting me browse instead of waiting for the file transfer.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Submitted Crash Reports Report ID Date Submitted 658fc8d0-7aa9-4b41-b8f2-77e532fb9b5d 4/30/2015 6:51 PM d0c6d0d5-d38b-48c8-8467-2e329559c4de 4/30/2015 2:22 PM 1656d536-5eb3-4ffa-a5d6-1b7059e9b782 4/29/2015 8:47 PM d41f410d-f1bf-4593-ae0c-546acb000016 4/29/2015 7:52 PM adb67beb-08d5-4ede-85a7-3293bd12730e 4/25/2015 11:58 AM e085ca0a-e7e9-441b-aa72-e07e0c8a198e 4/24/2015 2:16 PM ac194226-19f1-47f1-a05e-3c2be7d6f6dc 4/24/2015 2:15 PM f53ea807-5937-46a4-98c1-b341d72e02e8 4/23/2015 9:41 PM f8e5b82b-a5e3-411b-8aed-5c89ea05e520 4/20/2015 4:37 PM 7133d52b-3bee-4190-ba5f-6c25a4781521 4/18/2015 4:31 PM 46f90ca7-9be7-484a-99fb-ea29a009f012 4/16/2015 11:39 PM 76223550-b242-46f1-8e51-12e7460425f7 4/16/2015 11:39 PM 485d9b12-8e05-45df-aac8-105c11e739a2 4/16/2015 11:39 PM bp-e081b6f5-fcf9-450c-97d7-063142150416 4/16/2015 9:59 PM c1079d9f-df1d-46ac-a357-9329688f31a3 4/16/2015 5:14 PM 38935849-7339-4572-a06f-fede35c7813c 4/16/2015 5:14 PM dc727d21-03b7-4cfb-bcd4-ead1b730e87c 4/16/2015 5:02 PM 5a488f75-95c5-4372-91cc-7c2bf0cbb6f1 4/16/2015 5:02 PM ebac2519-f6fb-47a1-8e3c-82eb96e38703 4/16/2015 4:58 PM 4c40fd41-63ae-4aef-86c6-4cba60706273 4/16/2015 4:58 PM 13d4122a-1162-4b13-94c9-1cd1fd84463f 4/15/2015 5:51 PM 64d55560-0434-4e98-8fcd-848e40c92d49 4/15/2015 4:05 PM 453f892a-7429-4a1d-a08a-db58181ae9d1 4/15/2015 3:11 PM 504e796f-97f8-4de4-a652-d7a776a4f0e3 4/12/2015 2:45 PM 9d3c3bb8-8ae5-451a-a90d-abfe212b15c5 4/11/2015 3:19 PM 5fa258cf-f027-40d8-9df9-d0eda3d06a99 4/10/2015 11:16 PM 9ad32a82-cf33-42bc-b568-9b9783b50296 4/10/2015 12:03 AM bp-d4dfe5cc-ee03-4d1f-ba29-a694f2150408 4/8/2015 2:11 AM bp-359e46cf-c284-43d1-93ce-f01712150406 4/6/2015 11:06 AM 0eccacfd-4609-4e76-a2d3-01b88005e062 4/5/2015 11:23 PM bp-bd4033c3-4be7-40c3-897b-0435e2150404 4/5/2015 12:40 AM 735724df-d7a3-491f-950a-0f2bc5caec6a 4/3/2015 10:37 PM bp-8e920fe9-9059-4035-9d51-c0a7e2150401 4/1/2015 3:15 PM bp-498f1e49-86c8-4f7e-90f0-a53682150401 4/1/2015 2:16 PM 8b755998-124e-44af-af42-39f819b421b9 3/29/2015 10:26 PM bp-f362f608-149a-4df2-8ed2-d9d1b2150324 3/24/2015 11:34 PM e2a8c756-453c-41ff-9e3e-f7e78b44e3df 3/15/2015 3:04 AM bp-7e8b37bc-528f-4ba8-bc36-593672150307 3/7/2015 1:17 PM bp-063bf2e1-a787-4e0e-8c71-4471a2150307 3/7/2015 1:15 PM b139f930-79fc-486b-9b43-d816d785d908 2/28/2015 2:33 AM af31b883-eb09-4cc3-aea1-8bd1713c3cfb 2/24/2015 10:03 PM bp-be6afbea-b63a-41ee-b00e-b10d92150220 2/20/2015 11:00 AM 6dbac1f0-9120-4055-a9c2-3e99dd7f9a71 2/18/2015 2:12 PM 3d45e4b7-62b4-4ed2-9ee9-9c3087505576 2/18/2015 2:12 PM bp-a9f7d4e8-ab37-4965-b887-3324a2150217 2/17/2015 11:13 PM bp-f3f7824d-e5ab-42b5-99b5-f5c7e2150216 2/16/2015 7:37 PM bp-6eceb2c0-27e5-4e1b-93b7-dcaec2150216 2/16/2015 7:35 PM bp-e9961825-4499-4b18-a0ea-ee4af2150216 2/16/2015 5:19 PM bp-a8b0462b-ba12-4a33-9761-d5ee42150215 2/15/2015 4:21 PM bp-3d806035-f0cb-46c4-944b-72ebc2150215 2/15/2015 4:20 PM bp-b43f097c-56f1-4fce-af01-edd8c2150215 2/15/2015 4:19 PM bp-b6b97661-1cf1-49ff-859d-f81e22150205 2/5/2015 2:19 AM bp-9ecb16d8-0d5b-4cc2-ba79-b3b8c2150205 2/5/2015 2:19 AM bp-1db4851f-dd5e-4cd1-83b1-a3db72150205 2/5/2015 2:17 AM bp-b658e580-bc1f-4270-8750-85c302150205 2/5/2015 2:17 AM 7a12b0d2-e86e-41ce-bb0e-eeba02b866e4 2/5/2015 2:07 AM 7efbf454-5b04-4f88-86e7-4e4c2fc3e59f 2/5/2015 2:07 AM 96ef68d0-27bb-4eaf-a022-f8cb8c31024a 2/5/2015 2:07 AM de959869-562e-4903-a333-ea6a47c4e9ba 2/5/2015 2:07 AM bp-d8ad61a0-5c51-4557-8e06-135232150205 2/5/2015 2:05 AM 180bde96-200c-40a3-a113-c15caca4d529 2/5/2015 12:45 AM 94001a24-16b2-40ad-b5ef-4e2ddee9f95a 2/5/2015 12:45 AM ac4e3c09-1f59-4e15-836e-278edef78b9d 2/5/2015 12:45 AM bp-4d4068ed-4c2b-415a-b268-ce1fd2150204 2/5/2015 12:43 AM bp-787a18f7-f352-4b47-9179-6c5c22150204 2/5/2015 12:41 AM bp-f29c2bd5-be19-4fd1-9f4b-3a7a22150204 2/5/2015 12:19 AM 72dfc4fb-06c1-42bc-8494-064677f8d4c0 2/5/2015 12:14 AM bp-23f0d2ea-4d16-44b5-ba20-441652150204 2/5/2015 12:13 AM b91f268a-ceb3-4790-b54f-4d331f36c445 2/5/2015 12:11 AM bp-f43eba3d-2f93-4720-a6ca-016e52150122 1/22/2015 3:47 PM bp-9b8959be-535e-4730-a2fd-5b28d2150118 1/19/2015 12:37 AM e35c7e5b-b5d9-4d57-9fde-5068b7f26bcc 1/14/2015 5:53 PM 376ab77a-d27e-4b1b-923b-720989a53370 12/26/2014 9:14 PM 9f9dc5a8-8e78-41b0-8605-01e30ed8b1ef 12/25/2014 2:06 PM 9bb1af4b-9af5-4109-ad24-fdcf48b8bb8e 12/24/2014 1:37 AM 2533a7f7-d7ab-4914-9bca-323fb05d3454 12/15/2014 12:17 AM 03e9f5f2-db48-4aac-9f46-3b196cf4469c 12/14/2014 12:03 AM bp-4a1690fc-9f93-487d-8a18-036ca2141210 12/10/2014 4:22 PM bp-98b03308-a225-4e75-bcc4-af06d2141210 12/10/2014 2:04 AM bp-2d5f5ab5-3d18-48bd-b292-8b3ce2141207 12/8/2014 12:36 AM bp-6ebbff70-2bf5-431a-8c45-c39b72141206 12/6/2014 11:31 PM 8c815dbb-8771-402a-a1b9-372ec892441c 12/4/2014 11:59 PM c6b8ca14-5349-44f9-bdb6-096866097446 12/4/2014 2:00 AM e3057ebb-9233-42b0-b9f0-ab653204d7b0 12/4/2014 1:42 AM 19499d0c-9a2a-4aa8-8b13-72778a3585ed 12/4/2014 1:28 AM b24ee6eb-afe7-47ad-9fc1-aaa985779e49 12/4/2014 12:58 AM bp-bb855eae-2cc1-46bb-b5c9-2f93e2141203 12/3/2014 2:16 AM cb8929c9-57b8-45f1-be06-3cb0887d97b0 11/30/2014 9:09 PM 243956db-be1e-4b7a-87d9-ed1eee65db2d 11/30/2014 8:19 PM 630e0999-3197-4248-8bdd-33ba5287f6de 11/30/2014 12:29 AM 6243bcf3-7715-4778-8eea-a5866c35819a 11/29/2014 11:53 PM 884d8830-474f-4099-8f09-52299a0527bc 11/15/2014 7:04 PM bp-5bb43eda-4f73-48bf-9f20-f64c32141019 10/19/2014 10:31 PM bp-5716ad25-84a9-49c2-bdb1-4120e2141012 10/13/2014 12:03 AM bp-ff49c2c1-36fa-4e81-93f4-981af2141012 10/13/2014 12:03 AM bp-f5966ab2-3302-412f-8dff-e1b702141012 10/13/2014 12:03 AM c641ead0-244f-4a9b-9213-2b1c3544b10b 9/29/2014 11:50 AM a77ec40e-5466-4870-975d-c821b87f50cf 9/29/2014 11:50 AM 36a9b3ec-63a9-4b09-8383-dc99a2f4d8bb 9/29/2014 11:47 AM bp-1b1e6ed5-4eb2-4e0a-b085-e78472140928 9/28/2014 12:32 PM a32032b3-d388-4e45-a91b-5fb5072f2c62 9/28/2014 12:31 PM 9383746d-bde9-4e92-9b08-774c783581ab 9/10/2014 11:08 PM adff3eca-8627-4000-983d-8df0db239dad 9/10/2014 1:56 PM 8ab0cc24-bd9e-4c5d-90b2-a5327da29884 9/10/2014 1:54 PM 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10:06 AM ac75a48b-306b-408f-9176-04bbed1262f5 7/24/2014 10:06 AM 11e99aff-b235-426a-9705-aeeb8ffc8e94 7/23/2014 11:50 AM bp-9ff87286-1ef3-4d7b-87a6-687442140718 7/18/2014 12:08 PM bp-1158a4e0-9d08-4deb-b681-eb3782140718 7/18/2014 11:47 AM bp-23127b93-da5c-4884-a67e-f6d392140718 7/18/2014 11:43 AM bcb0f769-221b-4715-958d-33637ada775d 7/18/2014 11:28 AM a6a3fdb4-2c65-41b7-bc1e-b851938be723 7/18/2014 11:24 AM 20a73323-f0d3-4f08-9e1f-008df32b177c 7/18/2014 11:24 AM c57c7224-f02b-4a56-906f-464117bb1c4f 7/11/2014 2:22 PM e9d31fd1-ff9f-4239-b972-6934dfd5b5b0 7/11/2014 2:22 PM 8b115e49-b719-4572-8950-fdde7d9e8329 7/11/2014 2:21 PM c90138f3-447a-443f-b34d-f20cb2ca5eef 7/11/2014 2:21 PM bp-1213835e-2cc2-46d8-950f-c80552140710 7/10/2014 7:19 PM 8e4d4704-c7e8-45ae-92d1-c1936a3cf2a6 7/10/2014 7:19 PM fee867fe-36a1-45fd-91d7-f772df90c445 7/9/2014 12:46 PM 921085e6-198c-4092-a27a-ca6453b005d6 7/9/2014 12:46 PM a9ad606e-fb21-4e09-aab7-a4c486c69935 7/9/2014 12:45 PM 1286a0c2-4297-4a55-aab2-66d305fab292 7/9/2014 12:45 PM e5852acf-4c14-4966-9719-01bbe48bcb22 7/9/2014 12:34 PM 437fa806-e57e-4813-864e-bf91eeda9c5a 7/9/2014 12:30 PM f1755687-6ee2-4e54-b715-e932385b0b06 7/9/2014 12:30 PM 676a926d-1d00-48da-ba76-a54fe6120950 7/9/2014 12:30 PM 799ebf39-29ae-468d-a38d-1fd2cbb6f72a 7/9/2014 12:30 PM 50af3ff3-807b-4774-9e27-10b0b44274b6 7/7/2014 1:30 PM bp-46d804f3-e2fa-4ee8-80bc-7fef72140705 7/5/2014 2:01 PM a5923ecd-a3a3-4954-9eee-0ef47de2ec38 7/3/2014 2:56 PM bp-445a6790-1b06-452f-99b0-5d9e42140702 7/2/2014 1:13 PM 70d26546-1129-4531-a568-f1f41af9e23b 7/1/2014 10:17 PM bp-91959090-132e-4ad4-aa94-8a0792140701 7/1/2014 11:45 AM bp-080002e2-5c9e-4bde-872d-0f7d52140628 6/28/2014 11:32 PM bp-e421345d-6b3c-49fb-9dba-f47682140628 6/28/2014 11:31 PM 1998bfdb-9243-498c-9138-a2a18a8f4cd7 6/28/2014 11:31 PM bp-8ab8fcf4-dec9-4740-ab26-5e70c2140628 6/28/2014 11:28 PM bp-84f024b3-60e2-4a13-b677-ad4402140628 6/28/2014 11:23 PM 433b8100-2d0d-4b17-9da3-e04a31fecf11 6/28/2014 11:22 PM bp-2e98f869-5d41-42f7-81b3-45ab82140628 6/28/2014 11:09 PM 3beb6d04-e113-4d5f-b18f-eb6638bf1d5a 6/28/2014 11:05 PM ad7b2a15-4f72-47bf-abbd-49773e9ccbdc 6/28/2014 11:03 PM 4619e75c-8f76-44f3-a2c3-a29366a394d4 6/28/2014 11:00 PM 0be9bfdf-ffff-4fba-8b73-76eb38b09fda 6/28/2014 10:59 PM bp-6d8b500b-00f2-41a3-a45b-11a042140628 6/28/2014 10:59 PM bp-0d863e01-d964-4880-8cf9-a0f402140628 6/28/2014 10:52 PM

Test only

Please read carefully;

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

This crash report shows;

Date Processed 2015-04-16

Product Firefox Version 37.0.1

OS Windows NT OS Version 6.1.7601 Service Pack 1

mbae.dll = Malwarebytes Anti-Exploit

icudt52.dll = International Components for Unicode

Total Virtual Memory 2147352576

Available Virtual Memory 961957888

System Memory Use Percentage 88

Available Page File 1307754496

Available Physical Memory 247996416

Remove your current Malwarebytes, then download the current http://www.malwarebytes.org/products/malwarebytes_free/