We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

my daughter gave me her old computer, I don't know the adminitrative password. how can I update mozilla without it?

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I cannot update any apps and most are outdated. I am not able to afford a new computer for school. I don't know my administrative password, but I have my authenticate password. Can I reset my admin. PW?

I cannot update any apps and most are outdated. I am not able to afford a new computer for school. I don't know my administrative password, but I have my authenticate password. Can I reset my admin. PW?

Alle antwurden (3)

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Ask your daughter to make your user account an administrator.

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She doesn't know the administrative password either and has never given anyone a computer except me. i didn't realize that there were two passwords needed to update apps!

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I think this might be more of a Windows issue than a Firefox issue. You could try a forum like the following to get assistance with creating a fully privileged account on the system so you can install applications without needing to run them as the administrator.

http://windowssecrets.com/forums/