Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

have a green screen on my desk top

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when I open a video I only get a green screen . I can hear the video playing

when I open a video I only get a green screen . I can hear the video playing

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Historically, this has indicated a problem between the Flash plugin and your graphics card driver software. The workaround is to right-click the Flash media and click Settings, then uncheck the box for using Hardware Acceleration and click the Close button. (Example screen shot attached.) You might need to reload the page after that.

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The System Details List shows that you have multiple Flash plugins.

  • Shockwave Flash 11.3 r300
  • Shockwave Flash 21.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\