Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

The reset password link takes longer than an hour to appear in my mailbox, so it expires by the time I try to set a new password.

  • 3 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan FredMcD

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I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozilla consistently sends the link late.

I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozilla consistently sends the link late.

Alle antwurden (3)

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Separate Issue; Your System Details shows;

Installed Plug-ins

LabVIEW 2010 Netscape Plug-in for Win32 LabVIEW 2011 Netscape Plug-in for Win32 LabVIEW 2012 Netscape Plug-in for Win32 LabVIEW 2013 Netscape Plug-in for Win32 LabVIEW 2014 Netscape Plug-in for Win32 LabVIEW 2015 Netscape Plug-in for Win32

LabVIEW 8.2 Netscape Plug-in for Win32 LabVIEW 8.5 Netscape Plug-in for Win32 LabVIEW 8.6 Netscape Plug-in for Win32 LabVIEW 9.0 Netscape Plug-in for Win32
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

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Thank you for your response. To identify this as a possible cause for the time delay in password reset emails, I switched from my work desktop (which has the LabView plugins) to my personal laptop, which does not have LabView.

The LabView plugins definitely make no difference, as I get the same email delay with my personal laptop.

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Contact your e-mail provider and talk to them.

The next time you call for a reset; Open your inbox and look for the message. If it is not there, close the browser. Wait 5 minutes, then open the inbox again. Repeat.