Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Your user survey is missing an important point

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Paul

more options

Dear Mozillarians,

somehow I was asked today to give a rating for Firefox today, and considering myself a loyal user of the browser, so I did. Then there came a questionnaire where I was asked some stuff which to be honest has absolutely nothing to do with my browser experience.

Since I believe you will use the results from this survey for decisions on Firefox's future, I wanted to point out that the question I got (see attachment) contains one grave mistake - there is no "none of this" option, and as you can see from the screen shot, I cannot skip it either.

So here is the problem - people like me, who do not use any of the answer options at all, are thrown out from the survey, or they give a false answer to carry on. In other words, the results you see will be skewed.

On top of that, the first, sixth and ninth question, are not clearly distinguishable, again leading to skewed results.

Finally, being in the education business for too long, I have to point out that the caption "This question is required" is a) looking like someone doesn't know the difference between question and answer, and b) objectively wrong.

P.S. If I posted my comment into the wrong place, please forward it to where it can be found by the responsible people. You have a bumpy ride ahead with Firefox 57 breaking many of the add-ons that make it a viable alternative to Chrome, and you should not push the cart deeper into the mud by wasting resources on new features that people don't need.

Dear Mozillarians, somehow I was asked today to give a rating for Firefox today, and considering myself a loyal user of the browser, so I did. Then there came a questionnaire where I was asked some stuff which to be honest has absolutely nothing to do with my browser experience. Since I believe you will use the results from this survey for decisions on Firefox's future, I wanted to point out that the question I got (see attachment) contains one grave mistake - there is no "none of this" option, and as you can see from the screen shot, I cannot skip it either. So here is the problem - people like me, who do not use any of the answer options at all, are thrown out from the survey, or they give a false answer to carry on. In other words, the results you see will be skewed. On top of that, the first, sixth and ninth question, are not clearly distinguishable, again leading to skewed results. Finally, being in the education business for too long, I have to point out that the caption "This question is required" is a) looking like someone doesn't know the difference between question and answer, and b) objectively wrong. P.S. If I posted my comment into the wrong place, please forward it to where it can be found by the responsible people. You have a bumpy ride ahead with Firefox 57 breaking many of the add-ons that make it a viable alternative to Chrome, and you should not push the cart deeper into the mud by wasting resources on new features that people don't need.
Keppele skermôfbyldingen

Alle antwurden (1)

more options

Hi

Whilst some of the questions that are asked may appear a little obscure, the aim is to help establish how people use Firefox and to build features that people may find useful.