Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Running Version 62.0.3. It locks up Windows 10 Laptop

  • 3 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan WestEnd

clbish
clbish
more options

I am running version 62.0.3 on a windows 10 laptop. It locks up and I must use Task Manger to end the program. Doesn't matter which website. Any suggestions on a fix?

I am running version 62.0.3 on a windows 10 laptop. It locks up and I must use Task Manger to end the program. Doesn't matter which website. Any suggestions on a fix?

Alle antwurden (3)

FredMcD
FredMcD
more options

Does the browser lock up when you start it, or when you are using it?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

clbish
clbish Fraacheigener
more options

It starts fine and locks up while using.

WestEnd
WestEnd
more options

clbish said

It starts fine and locks up while using.

That sounds like your FF Browser has gone bad or corrupted somehow causing software issues. What could be done is uninstall FF completely and deleting the Mozilla folder-but before this backup your bookmarks if any so you can import them back. And then reinstall FF from clean install and see if the problem doesn't persist.