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Online banking site now shows login page as text-only; on different computer it still shows page with images and clickables -- is there a fix?

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  • Lêste antwurd fan the-edmeister

ljhebrink
ljhebrink
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Previously when I logged in to my INGdirect online bank account, the login window came up showing images and clickable hotspots. Recently, the login window changed to a text-only version. On two different computers running Firefox, the login comes up in the previous version, with images and clickable hotspots. I'm unaware of having done anything to change my settings either in Firefox or on the banking website. Because it seems to be localized on this computer, I've tried downloading latest version of Firefox, but got no change, login still comes up in text-only format.

Previously when I logged in to my INGdirect online bank account, the login window came up showing images and clickable hotspots. Recently, the login window changed to a text-only version. On two different computers running Firefox, the login comes up in the previous version, with images and clickable hotspots. I'm unaware of having done anything to change my settings either in Firefox or on the banking website. Because it seems to be localized on this computer, I've tried downloading latest version of Firefox, but got no change, login still comes up in text-only format.

Keazen oplossing

Try clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.

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the-edmeister
the-edmeister
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Keazen oplossing

Try clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.