Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 7 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

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This morning I went to the hrblock website and it crashed on me, since then everytime I go to the website, as well as amazon.com homepage Firefox crashes on me.

This morning I went to the hrblock website and it crashed on me, since then everytime I go to the website, as well as amazon.com homepage Firefox crashes on me.

Keazen oplossing

Ok, let's do this then. go ahead, and restart your computer. Then, let's create a fresh testing profile, and see if Firefox will crash there. Read https://support.mozilla.org/en-US/kb/Managing-profiles, which explains how to go about creating a new profile.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (7)

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Please read Firefox crashes, and see if that helps you when you follow the included steps. Also, please update your Adobe Flash.

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I have tried opening in SafeMode, but the browser still crashes. I cannot update Adobe when I try the browser crashes.

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Keazen oplossing

Ok, let's do this then. go ahead, and restart your computer. Then, let's create a fresh testing profile, and see if Firefox will crash there. Read https://support.mozilla.org/en-US/kb/Managing-profiles, which explains how to go about creating a new profile.

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I followed the steps on firefox crashing when trying to download

https://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20trying%20to%20download%20a%20file

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Did that help your problem?

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Thank you so much! Have a great day :)

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Your crash reports indicate a problem with the Flash player (@ F_393941872_________________ ). You have the latest Shockwave Flash 10.3 r183 for your OS X 10.5 platform, so there may be not much that you can do.