Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why does Firefox 12 quit opening emails after it has successfully opened many beforehand?

  • 3 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Ed

more options

When I click on an emails label, Firefox opens it so I may read it. However, after successfully opening several such emails, the system will then stop doing so. Instead all it does is change the unread email's label from being 'bold' (indicating an unread email) to just normal (indicating the email has been read - even though it has not).

When I click on an emails label, Firefox opens it so I may read it. However, after successfully opening several such emails, the system will then stop doing so. Instead all it does is change the unread email's label from being 'bold' (indicating an unread email) to just normal (indicating the email has been read - even though it has not).

Alle antwurden (3)

more options

Please give more information. What email client are you using?

Does the problem still exist if you start firefox in Diagnose Firefox issues using Troubleshoot Mode?

more options

Hi, I'm not sure what you mean by 'email client'. I am running Firefox 12.

The system hangs at various random points. For instance, it will hang if I click to open an email; if I try to delete one; etc. It does this after I've been using Firefox for 15-30 minutes.

Now lately (in about the last week), it has not frozen on me. But I can't rule out that it won't again because it does not hang consistently every day.

As for trying it is Safe Mode, I could try that, but it may take at least 2 weeks of usage before I would feel comfortable giving you the results. Even at that, they would be questionable - simply because of the randomness of the problem.

Wish I could be of more help...Morgan.

more options

Hi Morgan,

I just meant are you using hotmail / gmail / yahoo etc?

But from your response I can see that the problem is more general. Not just with your email client. It seems more like an intermittent hang / freezing problem.

The following should help:

Firefox hangs or is not responding - How to fix

Quick fixes if your Firefox slows down

--Edward

Bewurke troch Ed op