Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

password reset doesn't work

  • 1 antwurd
  • 3 hawwe dit probleem
  • 11 werjeftes
  • Lêste antwurd fan cor-el

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My user name at support.mozilla.org is "Cornan". My email address is "wayne_erfling@mindspring.com"

I have tried repeatedly to reset my password (which I had not forgotten, but my account may have been created in 2010, and may be affected by the mysterious un-named logon problem mentioned at support.mozilla.org).

When I tried to "re-activate" my account I DID receive the "already activated" message, but after 5+ attempts I have NOT received the "password reset" message at the SAME EMAIL ADDRESS.

I can't re-register my user because (of course) it is already in use, as is my normal email address (which I've had for 15+ years).

SOMEBODY please help me reset my account at support.mozilla.org

My user name at support.mozilla.org is "Cornan". My email address is "wayne_erfling@mindspring.com" I have tried repeatedly to reset my password (which I had not forgotten, but my account may have been created in 2010, and may be affected by the mysterious un-named logon problem mentioned at support.mozilla.org). When I tried to "re-activate" my account I DID receive the "already activated" message, but after 5+ attempts I have NOT received the "password reset" message at the SAME EMAIL ADDRESS. I can't re-register my user because (of course) it is already in use, as is my normal email address (which I've had for 15+ years). SOMEBODY please help me reset my account at support.mozilla.org

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