Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I no longer have the email acccount I first signed up with

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How can I change the email account I first signed up with and keep all my old add-ons and settings?

My old email address is invalid now, and I can't recall my old password so can't get into my account to verify an add on I am trying to download for Snaggit (scrolling)

How can I change the email account I first signed up with and keep all my old add-ons and settings? My old email address is invalid now, and I can't recall my old password so can't get into my account to verify an add on I am trying to download for Snaggit (scrolling)

Keazen oplossing

You will have to create a new Sync account if you aren't able to access your old account because the email no longer exists and also don't remember the password for that account.

You would also need the sync key to access that old data on the Sync server and I assume that you didn't backup that sync key as well?

If that is the case then you would still not be able to access your old data on the Sync server even if you can access that account.


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Keazen oplossing

You will have to create a new Sync account if you aren't able to access your old account because the email no longer exists and also don't remember the password for that account.

You would also need the sync key to access that old data on the Sync server and I assume that you didn't backup that sync key as well?

If that is the case then you would still not be able to access your old data on the Sync server even if you can access that account.