Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Updated FireFox to new version, when I tryed to reopen it wouldn't, I tried to redownload and AVG told me "Found MalSign.InstallC.566", won't down load.

  • 4 antwurd
  • 2 hawwe dit probleem
  • 10 werjeftes
  • Lêste antwurd fan James

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After updating FireFox and leaving the internet when I tried to reopen FireFox it would not. I removed fire fox from my computer and opened up the internet with Chrome, went to Mozilla and tried to reload FireFox. My AVG virus told me it found a threat: MalSine.InsallC.566. What is this, never had the problem before.

After updating FireFox and leaving the internet when I tried to reopen FireFox it would not. I removed fire fox from my computer and opened up the internet with Chrome, went to Mozilla and tried to reload FireFox. My AVG virus told me it found a threat: MalSine.InsallC.566. What is this, never had the problem before.

Keazen oplossing

ok, thanks for reporting back. can you try it with the full offline installer for your language/system that are available at https://www.mozilla.org/firefox/all/ instead?

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (4)

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hello katy, please only download firefox from its official location at https://mozilla.org/firefox!

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I did go to mozilla's official site to down load, my AVG virus protection alerted this threat to me ( MalSine.InsallC.566 ) and it is the first time it has happen. Because of the name of this file I told AVG not to install this file and the Install discontinued. I tried to look this file up on the Internet and found nothing. I don't know weather to accept it.

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Keazen oplossing

ok, thanks for reporting back. can you try it with the full offline installer for your language/system that are available at https://www.mozilla.org/firefox/all/ instead?

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Yes try the full setup as some antivirus may be fussy about the stub installer for Windows.