Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Not receiving password reset request by email

  • 1 antwurd
  • 7 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan lmkohr

lmkohr
lmkohr
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I was trying to reset my Firefox support password and never received a reset link by email.

I was trying to reset my Firefox support password and never received a reset link by email.

Keazen oplossing

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (1)

lmkohr
lmkohr Fraacheigener
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Keazen oplossing

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".