This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

No sound on YouTube videos since I upgraded Flashplayer. Anyone got a fix?

  • 3 fhreagra
  • 40 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó bjamesj

Perparim
Perparim
more options

There is no audio on YouTube videos, and videos from any other site that uses Flashplayer. Audio is fine on sites that do not use Flashplayer. Have tried resetting Firefox, as well as removing and reinstalling Flashplayer, but with no success.

There is no audio on YouTube videos, and videos from any other site that uses Flashplayer. Audio is fine on sites that do not use Flashplayer. Have tried resetting Firefox, as well as removing and reinstalling Flashplayer, but with no success.

Réiteach roghnaithe

Thanks, but I had already checked out audio-related stuff and figured out that the problem had to do with the Adobe Flash Player (aka Shockwave Flash) plugin. I finally solved it by uninstalling Flash Player (using a special tool downloaded by Adobe), deleting a bunch of files created by Flash Player in various locations on my computer, and then reinstalling Flash Player. Instructions on how to do this can be found here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Read this answer in context 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

hi Perparim, please see if the following article can help you: What to do if Firefox won't play any sounds

Perparim
Perparim Úinéir na ceiste
more options

Réiteach Roghnaithe

Thanks, but I had already checked out audio-related stuff and figured out that the problem had to do with the Adobe Flash Player (aka Shockwave Flash) plugin. I finally solved it by uninstalling Flash Player (using a special tool downloaded by Adobe), deleting a bunch of files created by Flash Player in various locations on my computer, and then reinstalling Flash Player. Instructions on how to do this can be found here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

bjamesj
bjamesj
more options

I had this same problem and it drove me mad reinstalling everything. I finally downgraded Firefox to version 33.1.1 and that fixed it.