This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

email hacked password changed

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó AnnaSycamore

SteveD1350
SteveD1350
more options

hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk.

I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk.

Can you please help??

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk. I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk. Can you please help?? ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Athraithe ag Chris Ilias ar

All Replies (3)

jijiobli
jijiobli
more options

Hi Steve,

is @blueyonder.co.uk your professional account ? If so, you can contact the IT department of your company.

Unfortunately, if you didn't indicate an emergency address before, you cannot redirect the confirmation email.

Regards

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Athraithe ag Chris Ilias ar

SteveD1350
SteveD1350 Úinéir na ceiste
more options

hi thanks for the reply. Unfortunately not ...and no I didnt indicate an emergency addy..which ofcourse is a big mistake. But thank you anyway

AnnaSycamore
AnnaSycamore
more options

Hello Steve, This address - blueyonder.co.uk redirect me to https://help.virginmedia.com/ You can try to contact them and ask for help