Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

POP works fine, IMAP fails with all settings, won't accept password

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó christ1

kwooten
kwooten
more options

Mail is hosted by 1&1 Ionos. They gave the settings for IMAP and POP3. I used all the settings and the alternatives. IMAP won't authenticate when I initially set it up in Thunderbird. Thunderbird can't authenticate the password. Thunderbird can't automatically find the server settings. POP3 works just fine.

Mail is hosted by 1&1 Ionos. They gave the settings for IMAP and POP3. I used all the settings and the alternatives. IMAP won't authenticate when I initially set it up in Thunderbird. Thunderbird can't authenticate the password. Thunderbird can't automatically find the server settings. POP3 works just fine.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
They gave the settings for IMAP and POP3.

Please post the IMAP server settings as per the instructions.

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.