Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird won't connect to hotmail account

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 17 views
  • Freagra is déanaí ó sfhowes

more options

Thunderbird won't connect to hotmail account

Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and under Accounts go to POP and IMAP settings. Under POP select that apps and devices may use POP. After having done this everything should work normally.

However, this solution does not work for me. The microsoft page mentions different imap settings than the default settings from thunderbird...both options under manual settings do not work.

Anything else i can try?

Thunderbird won't connect to hotmail account Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and under Accounts go to POP and IMAP settings. Under POP select that apps and devices may use POP. After having done this everything should work normally. However, this solution does not work for me. The microsoft page mentions different imap settings than the default settings from thunderbird...both options under manual settings do not work. Anything else i can try?

All Replies (3)

more options

My Hotmail account works with these settings:

outlook.office365.com on 993 (IMAP) or 995 (POP), SSL/TLS, and smtp.office365.com on 587, STARTTLS; authentication = normal password, User Name = email address.

If you have two-step verification on the account, use an app password in TB. Disable a VPN if relevant.

more options

As I said in my original post, that is not working

more options

Without knowing the error message you receive, I would suggest running Windows in safe mode with networking to see if startup apps are interfering with the connection.