Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Helper Applcation Missing

  • 4 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó shop60

shop60
shop60
more options

Hello There all So I recently installed Win11 and Tbird 115.7.0

My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good

So again Inbox messages opens PDF's no problem Composing messages won't open PDF's

I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)

Hello There all So I recently installed Win11 and Tbird 115.7.0 My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good So again Inbox messages opens PDF's no problem Composing messages won't open PDF's I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)
Attached screenshots

Réiteach roghnaithe

Thanks for the tips I ended up using Firefox to preview the PDF's, that works great and displays exactly as I created the PDF

It's still a mystery why I can't use Foxit PDF Editor I suspect it's because when I installed Thunderbird in the new W11 install I just copied over my W10 profile and it's brought a lot of junk with it that's causing the problem

Cheers

.

Read this answer in context 👍 0

All Replies (4)

Bogomil Shopov - Бого
Bogomil Shopov - Бого
more options

Hi, Can you go to Settings > General and then scroll down to "Files & Attachments" - what is set against PDF?

Athraithe ag Bogomil Shopov - Бого ar

Bogomil Shopov - Бого
Bogomil Shopov - Бого
more options

(Duplication, please ignore)

Athraithe ag Bogomil Shopov - Бого ar

Bogomil Shopov - Бого
Bogomil Shopov - Бого
more options

Ah, you already added this. Sorry! Can you try and use "preview in Thunderbird" and then open one file and try to set your app again?

shop60
shop60 Úinéir na ceiste
more options

Réiteach Roghnaithe

Thanks for the tips I ended up using Firefox to preview the PDF's, that works great and displays exactly as I created the PDF

It's still a mystery why I can't use Foxit PDF Editor I suspect it's because when I installed Thunderbird in the new W11 install I just copied over my W10 profile and it's brought a lot of junk with it that's causing the problem

Cheers

.