We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

computer shuts off when trying to play video

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó intok

roddybgood
roddybgood
more options

just yesterday any video turns off windows. goes black and the restarts news clips , movies, youtube turn it off. worked fine 2days ago.

just yesterday any video turns off windows. goes black and the restarts news clips , movies, youtube turn it off. worked fine 2days ago.

All Replies (1)

intok
intok
more options

Is it just in browser? Flash or any video? Tried Youtebe in HTML5/WebM? Wonky hardware acceleration settings? Faulty GPU hardware? Insufficient power from the PSU? Could be any of those, can you test a video in a stand alone player like VLC or Mplayer? Can you test with full acceleration on and off?

Just trying to narrow things down a bit. https://www.youtube.com/html5 you can find them easier using http://mycroft.mozdev.org/search-engines.html?name=Youtube+WebM