This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Through Rogers I need to change the email settings and I have done what I think they info means but I still cannot send emails, please help

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó christ1

jisforme
jisforme
more options

I need to change my settings to what is below, I went into account settings and changed the port to 993 and outgoing to 465, still can't send emails - PLEASE HELP

change your settings to: Incoming POP3 port to 995, with SSL enabled OR Incoming IMAP port to 993, with SSL enabled

AND

Outgoing SMTP port to 465 with SSL enabled

I need to change my settings to what is below, I went into account settings and changed the port to 993 and outgoing to 465, still can't send emails - PLEASE HELP change your settings to: Incoming POP3 port to 995, with SSL enabled OR Incoming IMAP port to 993, with SSL enabled AND Outgoing SMTP port to 465 with SSL enabled

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Does this article have any additional or different information that helps in any way:

http://help.yahoo.com/l/ca/rogers/mail/ymail/basics/mail-12859445.html#mozthunderbird

Note: The "incoming" setting assumes POP mail. If you use IMAP, ignore that line.

christ1
christ1
  • Top 25 Contributor
more options

Can you post your Troubleshooting Information? AppMenu button - Help - Troubleshooting Information