This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Getting restore session message even though it's not a crash

  • 5 respostas
  • 2 have this problem
  • 1 view
  • Last reply by Chaoz

Chaoz
Chaoz
more options

I get that message whenever I shut down my computer without closing the browser. This was never a problem before. I would still like to use that feature but only in an actual crash.

I get that message whenever I shut down my computer without closing the browser. This was never a problem before. I would still like to use that feature but only in an actual crash.

All Replies (5)

Chaoz
Chaoz Question owner
more options

Forgot to add that I'm on Windows 10 with the latest Firefox update.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is best to close Firefox via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox instead of letting Windows closing Firefox. If Windows doesn't give Firefox enough time to close properly then that is likely causing your issue.

You can check in the Windows Task Manager (Processes and Details tab) how long it takes for Firefox to close completely.

Chaoz
Chaoz Question owner
more options

But I've been closing Firefox by shutdown for the longest time and it's never been a problem. What's changed since the new update?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that for some reason the current version takes more time to close.

Also make sure that you aren't using "Clear history when Firefox closes" to clear any data because that adds to the time closing will take.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings

Did you check how long it takes for Firefox to close?

Chaoz
Chaoz Question owner
more options

Clear history is already unchecked. And I'm confused on checking how long it closes. Is it under analyze wait chain?