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Getting a security error after some time when on common networks

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

perashim
perashim
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Firefox works fine for an hour, but then I get the SEC_ERROR_UNKNOWN_ISSUER error after a while when trying to access Youtube, Twitch and some wiki pages. The only thing that helps is restarting the computer but that only lasts for a short amount of time.

Here is the error code to help (this one is for youtube):

https://www.youtube.com/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pinning: true Certificate chain: -----BEGIN CERTIFICATE----- MIIG/jCCBeagAwIBAgIQQaMk3A5LlU2GthAc1cDKKjANBgkqhkiG9w0BAQsFADB7 MTgwNgYDVQQLDC9nZW5lcmF0ZWQgYnkgQVZHIEFudGl2aXJ1cyBmb3IgU1NML1RM UyBzY2FubmluZzEcMBoGA1UECgwTQVZHIFdlYi9NYWlsIFNoaWVsZDEhMB8GA1UE AwwYQVZHIFdlYi9NYWlsIFNoaWVsZCBSb290MB4XDTE4MDQxMDE4NTUxM1oXDTE4 MDcwMzE4MzMwMFowZjELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNhbGlmb3JuaWEx FjAUBgNVBAcMDU1vdW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2dsZSBJbmMxFTAT BgNVBAMMDCouZ29vZ2xlLmNvbTBZMBMGByqGSM49AgEGCCqGSM49AwEHA0IABCHS dSVMaVQ2V8TMZA4PoG8qCamJbjdWw61GEZMR9GxwNAuMcBfU7IKyDlqEVtWO4APG HkDLUBi+4ZREzZ3JpwqjggRcMIIEWDATBgNVHSUEDDAKBggrBgEFBQcDATAOBgNV HQ8BAf8EBAMCB4AwggPhBgNVHREEggPYMIID1IIMKi5nb29nbGUuY29tgg0qLmFu ZHJvaWQuY29tghYqLmFwcGVuZ2luZS5nb29nbGUuY29tghIqLmNsb3VkLmdvb2ds ZS5jb22CFCouZGI4MzM5NTMuZ29vZ2xlLmNuggYqLmcuY2+CDiouZ2NwLmd2dDIu Y29tghYqLmdvb2dsZS1hbmFseXRpY3MuY29tggsqLmdvb2dsZS5jYYILKi5nb29n bGUuY2yCDiouZ29vZ2xlLmNvLmlugg4qLmdvb2dsZS5jby5qcIIOKi5nb29nbGUu Y28udWuCDyouZ29vZ2xlLmNvbS5hcoIPKi5nb29nbGUuY29tLmF1gg8qLmdvb2ds ZS5jb20uYnKCDyouZ29vZ2xlLmNvbS5jb4IPKi5nb29nbGUuY29tLm14gg8qLmdv b2dsZS5jb20udHKCDyouZ29vZ2xlLmNvbS52boILKi5nb29nbGUuZGWCCyouZ29v Z2xlLmVzggsqLmdvb2dsZS5mcoILKi5nb29nbGUuaHWCCyouZ29vZ2xlLml0ggsq Lmdvb2dsZS5ubIILKi5nb29nbGUucGyCCyouZ29vZ2xlLnB0ghIqLmdvb2dsZWFk YXBpcy5jb22CDyouZ29vZ2xlYXBpcy5jboIUKi5nb29nbGVjb21tZXJjZS5jb22C ESouZ29vZ2xldmlkZW8uY29tggwqLmdzdGF0aWMuY26CDSouZ3N0YXRpYy5jb22C CiouZ3Z0MS5jb22CCiouZ3Z0Mi5jb22CFCoubWV0cmljLmdzdGF0aWMuY29tggwq LnVyY2hpbi5jb22CECoudXJsLmdvb2dsZS5jb22CFioueW91dHViZS1ub2Nvb2tp ZS5jb22CDSoueW91dHViZS5jb22CFioueW91dHViZWVkdWNhdGlvbi5jb22CByou eXQuYmWCCyoueXRpbWcuY29tghphbmRyb2lkLmNsaWVudHMuZ29vZ2xlLmNvbYIL YW5kcm9pZC5jb22CG2RldmVsb3Blci5hbmRyb2lkLmdvb2dsZS5jboIcZGV2ZWxv cGVycy5hbmRyb2lkLmdvb2dsZS5jboIEZy5jb4IGZ29vLmdsghRnb29nbGUtYW5h bHl0aWNzLmNvbYIKZ29vZ2xlLmNvbYISZ29vZ2xlY29tbWVyY2UuY29tghhzb3Vy Y2UuYW5kcm9pZC5nb29nbGUuY26CCnVyY2hpbi5jb22CCnd3dy5nb28uZ2yCCHlv dXR1LmJlggt5b3V0dWJlLmNvbYIUeW91dHViZWVkdWNhdGlvbi5jb22CBXl0LmJl MB0GA1UdDgQWBBR11AB/2s8RfBVj2j9u3lJNC7q60TAMBgNVHRMBAf8EAjAAMB8G A1UdIwQYMBaAFOjE41ajxO+ZUPPkR8t+wLyaRZx0MA0GCSqGSIb3DQEBCwUAA4IB AQAwuW0QmGS4RppMVz3wb0utpCqcbBs14VTOEwFo8WY7h/yD1G9HZ52rJvgOvDpl IH7FpAfon8YThxFKuFj9MY2iwiMJF2SAHzcjKGKGKFBIgmS/R5kHoc4/EITwrv7L 3F1nhFNWZHH/PDJQwXeKYc3Ikcy/D92qSDpWo0TmiUZuGH6E83cAbfduV5WpnLrx xOowT/AycVgROL76k3xG9BuFz6SfuNGkSZpZ0rQtlpZG3eyYxNnMAZjx9hg6450v 9+QRFpWZIQNO5OS2I0AVAUt2UtA8RJSS/jJBWEaT3JXoYFHh11UjGpErzThtDaNE AU00/kCV65lZ+PGWvobj8Khl -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIID9TCCAt2gAwIBAgIQGAga//fDh0iB67w/12t9yTANBgkqhkiG9w0BAQsFADB7 MTgwNgYDVQQLDC9nZW5lcmF0ZWQgYnkgQVZHIEFudGl2aXJ1cyBmb3IgU1NML1RM UyBzY2FubmluZzEcMBoGA1UECgwTQVZHIFdlYi9NYWlsIFNoaWVsZDEhMB8GA1UE AwwYQVZHIFdlYi9NYWlsIFNoaWVsZCBSb290MB4XDTEwMDEwMTEyMDAwMFoXDTQw MDEwMTEyMDAwMFowezE4MDYGA1UECwwvZ2VuZXJhdGVkIGJ5IEFWRyBBbnRpdmly dXMgZm9yIFNTTC9UTFMgc2Nhbm5pbmcxHDAaBgNVBAoME0FWRyBXZWIvTWFpbCBT aGllbGQxITAfBgNVBAMMGEFWRyBXZWIvTWFpbCBTaGllbGQgUm9vdDCCASIwDQYJ KoZIhvcNAQEBBQADggEPADCCAQoCggEBAJn66sp3EwbXy5hd7tjWQqoE/AJCkJfQ JgYzedAgEsqgkCrUWHL5dxipVMBK0qJ3yGWOJfeG1c+iCNNnSV+ygaTt0KnPbz5K LQlAMvhzfB7ml5Hew6Pr0NWIHwiFIi2J9Nh4uWitm4l052r70TPV32fiUHlqBLpa +3BDP74WwFd6w+sK6DrOIa/P8GJWk951wBSy1qU5UxXf9UBgmBTGPP7y2ASUAcNv u/WbN5C7rTaqOy8Img4fY89ua8xcIK04zbw+YdBKlvBZLmXaTODbKwVWuYWbgzif YcP2JlGAyoUP44DwoUQ7BpGMyBAYHcaeFIRew9zGaatRA1QoeO5iGbcCAwEAAaN1 MHMwDwYDVR0TBAgwBgEB/wIBADALBgNVHQ8EBAMCAgQwEwYDVR0lBAwwCgYIKwYB BQUHAwEwHQYDVR0OBBYEFOjE41ajxO+ZUPPkR8t+wLyaRZx0MB8GA1UdIwQYMBaA FOjE41ajxO+ZUPPkR8t+wLyaRZx0MA0GCSqGSIb3DQEBCwUAA4IBAQAnzpC0vR9D 5Rqolre8N3BDgZj5E+R53gljDaCA7LKpzcDKtuSxUvdZpoylAFFwFSGjoFCCTxER r201uSmRxEIPj6+i8YzqjgZ8+SZaoxXhuiEm684ad5PdlwyhHXkYohwBmB1LZucR oEwznyymq0nWwmLZKn6fbpsSLWOPVARd4AkYDLp6uhoDwYmdKTXN6ha02zDT6CA0 y8LsvWxFpTQEvHsUCoadTvO1v+Do7TFKVLcnVg4CftJpQJECBjiAYNQibKiJ8nqT e4fFniPPx+ckKaG1xWUFLDx68UtA+trpcum9SAPoz0XVrhdbUT7sKOrZxSXnYU7B 3EhSBgK5+IQc -----END CERTIFICATE-----

Firefox works fine for an hour, but then I get the SEC_ERROR_UNKNOWN_ISSUER error after a while when trying to access Youtube, Twitch and some wiki pages. The only thing that helps is restarting the computer but that only lasts for a short amount of time. Here is the error code to help (this one is for youtube): https://www.youtube.com/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pinning: true Certificate chain: -----BEGIN CERTIFICATE----- MIIG/jCCBeagAwIBAgIQQaMk3A5LlU2GthAc1cDKKjANBgkqhkiG9w0BAQsFADB7 MTgwNgYDVQQLDC9nZW5lcmF0ZWQgYnkgQVZHIEFudGl2aXJ1cyBmb3IgU1NML1RM UyBzY2FubmluZzEcMBoGA1UECgwTQVZHIFdlYi9NYWlsIFNoaWVsZDEhMB8GA1UE AwwYQVZHIFdlYi9NYWlsIFNoaWVsZCBSb290MB4XDTE4MDQxMDE4NTUxM1oXDTE4 MDcwMzE4MzMwMFowZjELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNhbGlmb3JuaWEx FjAUBgNVBAcMDU1vdW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2dsZSBJbmMxFTAT BgNVBAMMDCouZ29vZ2xlLmNvbTBZMBMGByqGSM49AgEGCCqGSM49AwEHA0IABCHS dSVMaVQ2V8TMZA4PoG8qCamJbjdWw61GEZMR9GxwNAuMcBfU7IKyDlqEVtWO4APG HkDLUBi+4ZREzZ3JpwqjggRcMIIEWDATBgNVHSUEDDAKBggrBgEFBQcDATAOBgNV HQ8BAf8EBAMCB4AwggPhBgNVHREEggPYMIID1IIMKi5nb29nbGUuY29tgg0qLmFu ZHJvaWQuY29tghYqLmFwcGVuZ2luZS5nb29nbGUuY29tghIqLmNsb3VkLmdvb2ds ZS5jb22CFCouZGI4MzM5NTMuZ29vZ2xlLmNuggYqLmcuY2+CDiouZ2NwLmd2dDIu Y29tghYqLmdvb2dsZS1hbmFseXRpY3MuY29tggsqLmdvb2dsZS5jYYILKi5nb29n bGUuY2yCDiouZ29vZ2xlLmNvLmlugg4qLmdvb2dsZS5jby5qcIIOKi5nb29nbGUu Y28udWuCDyouZ29vZ2xlLmNvbS5hcoIPKi5nb29nbGUuY29tLmF1gg8qLmdvb2ds ZS5jb20uYnKCDyouZ29vZ2xlLmNvbS5jb4IPKi5nb29nbGUuY29tLm14gg8qLmdv b2dsZS5jb20udHKCDyouZ29vZ2xlLmNvbS52boILKi5nb29nbGUuZGWCCyouZ29v Z2xlLmVzggsqLmdvb2dsZS5mcoILKi5nb29nbGUuaHWCCyouZ29vZ2xlLml0ggsq Lmdvb2dsZS5ubIILKi5nb29nbGUucGyCCyouZ29vZ2xlLnB0ghIqLmdvb2dsZWFk YXBpcy5jb22CDyouZ29vZ2xlYXBpcy5jboIUKi5nb29nbGVjb21tZXJjZS5jb22C ESouZ29vZ2xldmlkZW8uY29tggwqLmdzdGF0aWMuY26CDSouZ3N0YXRpYy5jb22C CiouZ3Z0MS5jb22CCiouZ3Z0Mi5jb22CFCoubWV0cmljLmdzdGF0aWMuY29tggwq LnVyY2hpbi5jb22CECoudXJsLmdvb2dsZS5jb22CFioueW91dHViZS1ub2Nvb2tp ZS5jb22CDSoueW91dHViZS5jb22CFioueW91dHViZWVkdWNhdGlvbi5jb22CByou eXQuYmWCCyoueXRpbWcuY29tghphbmRyb2lkLmNsaWVudHMuZ29vZ2xlLmNvbYIL YW5kcm9pZC5jb22CG2RldmVsb3Blci5hbmRyb2lkLmdvb2dsZS5jboIcZGV2ZWxv cGVycy5hbmRyb2lkLmdvb2dsZS5jboIEZy5jb4IGZ29vLmdsghRnb29nbGUtYW5h bHl0aWNzLmNvbYIKZ29vZ2xlLmNvbYISZ29vZ2xlY29tbWVyY2UuY29tghhzb3Vy Y2UuYW5kcm9pZC5nb29nbGUuY26CCnVyY2hpbi5jb22CCnd3dy5nb28uZ2yCCHlv dXR1LmJlggt5b3V0dWJlLmNvbYIUeW91dHViZWVkdWNhdGlvbi5jb22CBXl0LmJl MB0GA1UdDgQWBBR11AB/2s8RfBVj2j9u3lJNC7q60TAMBgNVHRMBAf8EAjAAMB8G A1UdIwQYMBaAFOjE41ajxO+ZUPPkR8t+wLyaRZx0MA0GCSqGSIb3DQEBCwUAA4IB AQAwuW0QmGS4RppMVz3wb0utpCqcbBs14VTOEwFo8WY7h/yD1G9HZ52rJvgOvDpl IH7FpAfon8YThxFKuFj9MY2iwiMJF2SAHzcjKGKGKFBIgmS/R5kHoc4/EITwrv7L 3F1nhFNWZHH/PDJQwXeKYc3Ikcy/D92qSDpWo0TmiUZuGH6E83cAbfduV5WpnLrx xOowT/AycVgROL76k3xG9BuFz6SfuNGkSZpZ0rQtlpZG3eyYxNnMAZjx9hg6450v 9+QRFpWZIQNO5OS2I0AVAUt2UtA8RJSS/jJBWEaT3JXoYFHh11UjGpErzThtDaNE AU00/kCV65lZ+PGWvobj8Khl -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIID9TCCAt2gAwIBAgIQGAga//fDh0iB67w/12t9yTANBgkqhkiG9w0BAQsFADB7 MTgwNgYDVQQLDC9nZW5lcmF0ZWQgYnkgQVZHIEFudGl2aXJ1cyBmb3IgU1NML1RM UyBzY2FubmluZzEcMBoGA1UECgwTQVZHIFdlYi9NYWlsIFNoaWVsZDEhMB8GA1UE AwwYQVZHIFdlYi9NYWlsIFNoaWVsZCBSb290MB4XDTEwMDEwMTEyMDAwMFoXDTQw MDEwMTEyMDAwMFowezE4MDYGA1UECwwvZ2VuZXJhdGVkIGJ5IEFWRyBBbnRpdmly dXMgZm9yIFNTTC9UTFMgc2Nhbm5pbmcxHDAaBgNVBAoME0FWRyBXZWIvTWFpbCBT aGllbGQxITAfBgNVBAMMGEFWRyBXZWIvTWFpbCBTaGllbGQgUm9vdDCCASIwDQYJ KoZIhvcNAQEBBQADggEPADCCAQoCggEBAJn66sp3EwbXy5hd7tjWQqoE/AJCkJfQ JgYzedAgEsqgkCrUWHL5dxipVMBK0qJ3yGWOJfeG1c+iCNNnSV+ygaTt0KnPbz5K LQlAMvhzfB7ml5Hew6Pr0NWIHwiFIi2J9Nh4uWitm4l052r70TPV32fiUHlqBLpa +3BDP74WwFd6w+sK6DrOIa/P8GJWk951wBSy1qU5UxXf9UBgmBTGPP7y2ASUAcNv u/WbN5C7rTaqOy8Img4fY89ua8xcIK04zbw+YdBKlvBZLmXaTODbKwVWuYWbgzif YcP2JlGAyoUP44DwoUQ7BpGMyBAYHcaeFIRew9zGaatRA1QoeO5iGbcCAwEAAaN1 MHMwDwYDVR0TBAgwBgEB/wIBADALBgNVHQ8EBAMCAgQwEwYDVR0lBAwwCgYIKwYB BQUHAwEwHQYDVR0OBBYEFOjE41ajxO+ZUPPkR8t+wLyaRZx0MB8GA1UdIwQYMBaA FOjE41ajxO+ZUPPkR8t+wLyaRZx0MA0GCSqGSIb3DQEBCwUAA4IBAQAnzpC0vR9D 5Rqolre8N3BDgZj5E+R53gljDaCA7LKpzcDKtuSxUvdZpoylAFFwFSGjoFCCTxER r201uSmRxEIPj6+i8YzqjgZ8+SZaoxXhuiEm684ad5PdlwyhHXkYohwBmB1LZucR oEwznyymq0nWwmLZKn6fbpsSLWOPVARd4AkYDLp6uhoDwYmdKTXN6ha02zDT6CA0 y8LsvWxFpTQEvHsUCoadTvO1v+Do7TFKVLcnVg4CftJpQJECBjiAYNQibKiJ8nqT e4fFniPPx+ckKaG1xWUFLDx68UtA+trpcum9SAPoz0XVrhdbUT7sKOrZxSXnYU7B 3EhSBgK5+IQc -----END CERTIFICATE-----

Chosen solution

The the issuer of the certificate is your AVG security software. 

Subject 	C=US, ST=California, L=Mountain View, O=Google Inc, CN=*.google.com
Issuer 	OU=generated by AVG Antivirus for SSL/TLS scanning, O=AVG Web/Mail Shield, CN=AVG Web/Mail Shield Root

So check out the above posted article about AVG.

Ler a resposta no contexto 👍 1

All Replies (2)

Shadow110
Shadow110
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Hi, https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

There is security software like Avast and Kaspersky and BitDefender and ESET that intercepts secure connections and sends their own certificate or that incorporates special web shielding features that can block content. If this is the case please update your software and also check their Community Forums for Answers.

Always be cautious when you get an 'Untrusted' error message never create a permanent exception without investigating the cause and only use this to inspect the certificate

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

The the issuer of the certificate is your AVG security software. 

Subject 	C=US, ST=California, L=Mountain View, O=Google Inc, CN=*.google.com
Issuer 	OU=generated by AVG Antivirus for SSL/TLS scanning, O=AVG Web/Mail Shield, CN=AVG Web/Mail Shield Root

So check out the above posted article about AVG.