This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The email I used to sign up on firefox is not there anymore, how can I verify my account even tho I signed in?

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by Shadow110

more options

I had signed up for the firefox sync and I can not verify my account because the email that I used is no longer there. I used an old account that was connected to everst and since everest.edu is no longer there, I cannot verify my account. How can I sync my account without trying to verify who I am? It would be better if I had my old computer but since it got smashed in a tornado earlier this year, I can't even do that. Can someone help!!

I had signed up for the firefox sync and I can not verify my account because the email that I used is no longer there. I used an old account that was connected to everst and since everest.edu is no longer there, I cannot verify my account. How can I sync my account without trying to verify who I am? It would be better if I had my old computer but since it got smashed in a tornado earlier this year, I can't even do that. Can someone help!!

All Replies (1)

more options

You can not. You will have to Start a New Account or try this : https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information If above does not work get a new account as no one has your passwords or login information.

Current version of Firefox is 60.0.2 missing fixes and security updates. https://support.mozilla.org/en/kb/update-firefox-latest-version