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flashback malware upon upgrade

  • 2 respostas
  • 1 has this problem
  • 6 views
  • Last reply by WestEnd

dsquid13
dsquid13
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I am running OS 10.11.6 but this problem happened prior to my upgrading from 10.9.6. When I do an upgrade to firefox (current is 66.0.3) I get a failure on the restart of firefox. It prompts me to download and reinstall from website. I got to www.mozilla.org and download the mac installation dmg. When I install and restart firefox through a long wait it launches. I then run FlashbackRemoval from F-Secure and it states it found malware.

This has been happening for a long period of time. It happens only when I install an update for Firefox. I have tried to remove Firefox and reinstall but must not be getting all the files removed. Is there a way to uninstall ALL of firefox on a macOS and try and fresh reinstall

I am running OS 10.11.6 but this problem happened prior to my upgrading from 10.9.6. When I do an upgrade to firefox (current is 66.0.3) I get a failure on the restart of firefox. It prompts me to download and reinstall from website. I got to www.mozilla.org and download the mac installation dmg. When I install and restart firefox through a long wait it launches. I then run FlashbackRemoval from F-Secure and it states it found malware. This has been happening for a long period of time. It happens only when I install an update for Firefox. I have tried to remove Firefox and reinstall but must not be getting all the files removed. Is there a way to uninstall ALL of firefox on a macOS and try and fresh reinstall

All Replies (2)

dsquid13
dsquid13 Question owner
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missed adding the screen shot of the flashback log

WestEnd
WestEnd
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Look here... F-Secure Flashback Removal Tool finding false positive within Firefox on Mac OS Sierra? https://community.f-secure.com/t5/Other-Home/F-Secure-Flashback-Removal-Tool/td-p/108336