Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Can't add attachments to emails in Gmail.

  • 4 respostas
  • 1 has this problem
  • 145 views
  • Last reply by Harpreet

Jim Morton
Jim Morton
more options

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has no bearing on the problem. I've tried running in Safe Mode and even did a clean reinstall but it didn't help. The problem does not occur with the same accounts in Chrome or Opera; only in Firefox. I've tried everything recommended here, but nothing helped.

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has no bearing on the problem. I've tried running in Safe Mode and even did a clean reinstall but it didn't help. The problem does not occur with the same accounts in Chrome or Opera; only in Firefox. I've tried everything recommended here, but nothing helped.

Chosen solution

Hello. I am just going to list all the debugging steps I can think of:

  1. Do you happen to have a proxy enabled in Firefox. It would be set up under Options > Network Settings
  2. Do attachments work in the basic HTML view of Gmail? You can switch to it through a link here: https://support.google.com/mail/answer/15049
  3. Are you able to attach things on other sites? For example, can you attach an image on this forum?
Ler a resposta no contexto 👍 1

All Replies (4)

Matthew Thomas
Matthew Thomas
more options

Chosen Solution

Hello. I am just going to list all the debugging steps I can think of:

  1. Do you happen to have a proxy enabled in Firefox. It would be set up under Options > Network Settings
  2. Do attachments work in the basic HTML view of Gmail? You can switch to it through a link here: https://support.google.com/mail/answer/15049
  3. Are you able to attach things on other sites? For example, can you attach an image on this forum?

Matthew Thomas modificouno o

Jim Morton
Jim Morton Question owner
more options

I was unable to attach an image to this post on the forum and the same with the basic view in Gmail. I went to the Network settings and it was set to "Use system proxy settings." I switched it to "No proxy" and it appears to have solved the problem. I may go back in and play around with this setting a bit. Thanks.

cade.johnson.iii1
cade.johnson.iii1
more options

I cannot attach files to emails in any email website (protonmail, gmail, hotmail) from Firefox (latest version automatically, in Ubuntu 18.04 LTS). I can receive attachments. I can compose emails and send them. When I try to attach, nothing happens whatsoever. I have tried running with extensions disabled, I have set "no proxy" and "auto-detect proxy settings". I can make attachments from Chrome in these email websites, so it seems to be a Firefox issue rather than an OS issue.

The Add images feature below is non-functional in the same manner (thanks to OP for this idea).

Harpreet
Harpreet
more options

I have the similar issue and tried the above action plans but nothing is working for me.