This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost all of my folders

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by jnogden

more options

I just downloaded the latest version of Thunderbird. The pop-up appears every time I start Thunderbird. The new version of Thunderbird HAS LOST ALL, ALL, ALL OF MY FOLDERS!!!!! And THE CALENDAR IS OLD!!!! also LOST ALL, ALL, ALL OF MY APPOINTMENTS!!!! REALLY??? What do I do now? I need help. This is a colossal screw up. Thanks, Jim Shingle Springs CA

I just downloaded the latest version of Thunderbird. The pop-up appears every time I start Thunderbird. The new version of Thunderbird HAS LOST ALL, ALL, ALL OF MY FOLDERS!!!!! And THE CALENDAR IS OLD!!!! also LOST ALL, ALL, ALL OF MY APPOINTMENTS!!!! REALLY??? What do I do now? I need help. This is a colossal screw up. Thanks, Jim Shingle Springs CA

All Replies (2)

more options

thank you for your help. Here is a screen shot of the pop-up. upper right hand corner of the screen.