Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird stopped downloading POP3 AT&T/Yahoo emails

  • 1 resposta
  • 2 have this problem
  • 6 views
  • Last reply by evigil

evigil
evigil
more options

2 weeks ago (9/27), Thunderbird 102.15.1 stopped downloading emails from AT&T/Yahoo POP3 account.

On 9/29, I upgraded to 115.3.1, but still getting no downloads from that account, though on the Yahoo web interface, I can see emails are coming in.

POP server: inbound.att.net, Port 995 (default) TB 115.3.1 on Windows 10 PC

AT&T is my ISP, and my email address has their swbell.net domain, hosted by Yahoo.

Other swbell.net POP accounts with same configuration on this installation of TB are still downloading emails, as are IMAP accts. (Though IMAP accts are not AT&T/Yahoo ones.)

I emptied Trash and compacted the inbox to no avail. Also deleted Inbox.msf, and let Thunderbird rebuild it, again to no avail.

Clicking on the “Get Messages” icon results in the bottom status bar saying “Checking Inbox for new messages…”, but nothing happens, and after a few minutes, that line disappears.

Does anyone have other suggestions? Thanks in advance, Ed

2 weeks ago (9/27), Thunderbird 102.15.1 stopped downloading emails from AT&T/Yahoo POP3 account. On 9/29, I upgraded to 115.3.1, but still getting no downloads from that account, though on the Yahoo web interface, I can see emails are coming in. POP server: inbound.att.net, Port 995 (default) TB 115.3.1 on Windows 10 PC AT&T is my ISP, and my email address has their swbell.net domain, hosted by Yahoo. Other swbell.net POP accounts with same configuration on this installation of TB are still downloading emails, as are IMAP accts. (Though IMAP accts are not AT&T/Yahoo ones.) I emptied Trash and compacted the inbox to no avail. Also deleted Inbox.msf, and let Thunderbird rebuild it, again to no avail. Clicking on the “Get Messages” icon results in the bottom status bar saying “Checking Inbox for new messages…”, but nothing happens, and after a few minutes, that line disappears. Does anyone have other suggestions? Thanks in advance, Ed

All Replies (1)

evigil
evigil Question owner
more options

Well, 3.5 days ago, on 10/6, after 3+ weeks of not working, TB suddenly began downloading the 2,000 new, non-spam messages that had accumulated in my POP3 Yahoo/AT&T account. And then kept downloading new messages for the next 12 hrs. And then stopped again, with nothing downloaded for the last 72 hrs.

In some ways, this inconsistency is even more frustrating.

Does ANYBODY have any ideas as to what might be causing this behavior? Any suggestions on ANYTHING I should try?


I'm also wondering what happened to the once-robust Thunderbird support forums under Mozillazine. The traffic here seems to be 1% of what it used to be, and the vast majority of posts unanswered and unresolved post. I realize we're dependent on volunteers, but where did all the folks who used to post on the Mozillazine forums vanish to? If there were a paid option for TB support, I'd gladly support it!

Thanks, Ed