This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Email will not open with Biwarden from FF extensions

  • 4 respostas
  • 0 have this problem
  • 7 views
  • Last reply by jonzn4SUSE

unclepine
unclepine
more options

I use my local ISP for email service and tech support chk'd and there are no current issues with their email service. When Bitwarden is turned on and I open an email, none of the text in the reading panel of the email will show up. The "subject" header is readable, along with the words 'from' and 'to', but no text after them. The entire reading pane where the email text should be is blank. As soon as I turn Bitwarden off, I read read ALL the email text...??!!

Regards, Laurie

I use my local ISP for email service and tech support chk'd and there are no current issues with their email service. When Bitwarden is turned on and I open an email, none of the text in the reading panel of the email will show up. The "subject" header is readable, along with the words 'from' and 'to', but no text after them. The entire reading pane where the email text should be is blank. As soon as I turn Bitwarden off, I read read ALL the email text...??!! Regards, Laurie
Capturas de pantalla anexas

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

.....

jonzn4SUSE modificouno o

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

unclepine said
As soon as I turn Bitwarden off, I read read ALL the email text...??!! Regards, Laurie

It very clear that your issue is with Bitwarden. Is this the add-on? https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

unclepine
unclepine Question owner
more options

yes that's the one. I tried the PC downloaded version which allows my emails to open, but then I cannot auto-fill sites because there is no link to BW on my toolbar

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

You will need to contact their support for you add-on issue. As you stated, the browser works fine when Bitwarden is off. Good luck