This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't Change Authentication Method to OAuth for Microsoft SMTP Server

  • 7 respostas
  • 0 have this problem
  • Last reply by david

more options

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

  • No authentication
  • Normal password (this is the one I currently use)
  • Encrypted password
  • Kerberos / GSSAPI
  • NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

'''I can’t complete the steps to change to OAuth for my Hotmail account'''. The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list '''doesn't include OAuth'''. Here are the only options in the list: * No authentication * Normal password (this is the one I currently use) * Encrypted password * Kerberos / GSSAPI * NTLM I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows. How do I fix this problem?

9212cp406 modificouno o

Chosen solution

dang it. i keep typing wrong smtp.office365.com

Ler a resposta no contexto 👍 1

All Replies (7)

more options

are you using smtp.office36.com and STARTTLS and port 587?

Helpful?

more options

I was using smtp-mail.outlook.com (have been for decades), with STARTTLS & port 587.

I changed the server to smtp.office36.com, then closed & reopened Thunderbird. The authentication method drop down still doesn’t show OAuth.

Helpful?

more options

my typo. i meant smtp.ofice365.com not smtp.office36.com please change and try again.

Helpful?

more options

Ok, tried smtp.ofice365.com, but the list didn't change (still no OAuth).

Helpful?

more options

Chosen Solution

dang it. i keep typing wrong smtp.office365.com

Helpful?

more options

Third time’s a charm—that did the trick!

Thanks for your help (and patience!).

Dick Adams http://www.hymntime.com/tch

Helpful?

more options

You are very welcome. :)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.