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Profile problems

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  • Last reply by david

Tombarkas
Tombarkas
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Hi. I'm having problems with reinstating my profile files after inadvertently letting a software update programme update Thunderbird, leaving me with a blank Thunderbird, i.e no accounts etc. I've tried copying the Profile folder from a backup of 2-3 days ago, but it insists on loading a different profile to the one i want (gasu8cec-default-release). How do I make it load the profile I want?

Hi. I'm having problems with reinstating my profile files after inadvertently letting a software update programme update Thunderbird, leaving me with a blank Thunderbird, i.e no accounts etc. I've tried copying the Profile folder from a backup of 2-3 days ago, but it insists on loading a different profile to the one i want (gasu8cec-default-release). How do I make it load the profile I want?
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david
david
  • Top 10 Contributor
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try this: - click help>troubleshootinginformation - scroll down to 'profiles' and click 'about:profiles' - if yours is visible, then launch it - if not, click the 'create profile' button, click next, enter a short name for it, then click the 'choose' button to locate and select your profile, then click finish and launch

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