This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly no more pictures and/or background in FF

  • 2 respostas
  • 0 have this problem
  • 1 view
  • Last reply by Nic Matthew

more options

Since yesterday (maybe after Cooliris update) FF don't show the pictures and/or the background from all websites. Most of the websites are not very readable and I must use Chrome. I checked a lot of options without success. Can you help me ?

This happened

Every time Firefox opened

unknow

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

Since yesterday (maybe after Cooliris update) FF don't show the pictures and/or the background from all websites. Most of the websites are not very readable and I must use Chrome. I checked a lot of options without success. Can you help me ? == This happened == Every time Firefox opened == unknow == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

All Replies (2)

more options

If you think the problem started after upgrading Cooliris, you may want to try disabling that add-on temporarily. If the images load again once disabled, we know its a problem with your add-on, if not, you can enable your add-on again and we can try something else.

more options

Thank you for your suggestion, but it did not work.

However after this I tried to temporarily disable and "one after the other" all add-ons. Luckily, this is the first add-on "Adblock Plus 1.2 "which was the cause this sudden problem. I do not know why because I did not make any changes if the update of Cooliris.

My problem is solved and I thank you. 

Daniel (Bruxelles-Belgium)