This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I have Windows Vista and the automatic update for Firefox 3.6.4 was paused during download and I cannot get it to resume.

  • 1 resposta
  • 13 have this problem
  • 1 view
  • Last reply by cor-el

amyjopete
amyjopete
more options

I have been having trouble with Firefox freezing when I try to open web pages (some, not all) so I checked for updates. (I have it set to automatically update.) When I click on the Help tab and look for updates it says "Resume downloading Firefox 3.6.4", when I click on this I get "paused downloading Firefox 3.6.4" and "connecting to the update server..." and then nothing happens.

I have been having trouble with Firefox freezing when I try to open web pages (some, not all) so I checked for updates. (I have it set to automatically update.) When I click on the Help tab and look for updates it says "Resume downloading Firefox 3.6.4", when I click on this I get "paused downloading Firefox 3.6.4" and "connecting to the update server..." and then nothing happens.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Remove the files in the updates and updates\0 folder: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)