This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot delete my history, please help.

  • 5 respostas
  • 108 have this problem
  • 9 views
  • Last reply by cor-el

more options

I tried the "Tools" pull down menu, options, then privacy tab. No matter what I do the history is still there. Also under the "Tools" menu, the "Stop Private Browsing & Clear Recent History" appear lite gray and you cannot click on them. Please help, thanks.

I tried the "Tools" pull down menu, options, then privacy tab. No matter what I do the history is still there. Also under the "Tools" menu, the "Stop Private Browsing & Clear Recent History" appear lite gray and you cannot click on them. Please help, thanks.

Chosen solution

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

Ler a resposta no contexto 👍 0

All Replies (5)

more options
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"

See also Private Browsing - Use Firefox without saving history

more options

I tried what you said and after I closed the browser and opened a new one I was able to click on "Clear Recent History" in the "tools" drop down tab, but it still did not clear any history. What now?

more options

Chosen Solution

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

That did the trick cor-el, thanks so much!!!

more options

You're welcome.