This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

need to unstall firefox & reinstall. Uninstall left components on my harddrive- creating havoc on my pc

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by hochimike

lbraid
lbraid
more options

firefox was unresponsive I uninstalled it but it didn't uninstall completely - now it will not open at all; will not reinstall a new download -it says that I already have a version installed - other programs from are now not opening

firefox was unresponsive I uninstalled it but it didn't uninstall completely - now it will not open at all; will not reinstall a new download -it says that I already have a version installed - other programs from are now not opening

All Replies (1)

hochimike
hochimike
more options

I had a similar problem,my computer froze while I was un installing/re installing Firefox,then kept saying I must delete old Firefox before it would allow me to re install,It apparently had remnants even though it indicated that the Firefox file was empty..,I finally used the "remove program" tool from "Advanced System Care",a free utility available from CNET,..That cleared it and then I could reinstall.,...Hope that helps...