This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

My Firefox icon has changed and I am not sure what mode it is operating in.

  • 2 respostas
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

pneumatics
pneumatics
more options

My Firefox icon is an icon I have seen before with three red and green dots and a turned upper right page. I was in my program list the other day and hit something in Firefox on accident. Please help me out with understanding what this means. Is my browser in private mode or another setting I did not request? Thank you.

My Firefox icon is an icon I have seen before with three red and green dots and a turned upper right page. I was in my program list the other day and hit something in Firefox on accident. Please help me out with understanding what this means. Is my browser in private mode or another setting I did not request? Thank you.

Chosen solution

You can change the icon via the right-click context menu > Properties.

You can check for issues with the Windows icon cache and try to rebuild the icon cache.

  1. Open the Task Manager (Shift+Ctrl+ESC)
  2. In the Process tab, right-click on the Explorer.exe process and select End Process.
  3. Open the file picker via "File > New Task (Run)" and click the Browse button.
  4. Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
  5. Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
  6. After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

The IconCache.db file is a hidden file, so make sure that you can see hidden files.

Ler a resposta no contexto 👍 0

All Replies (2)

ideato
ideato
more options

Hello pneumatics, in order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can change the icon via the right-click context menu > Properties.

You can check for issues with the Windows icon cache and try to rebuild the icon cache.

  1. Open the Task Manager (Shift+Ctrl+ESC)
  2. In the Process tab, right-click on the Explorer.exe process and select End Process.
  3. Open the file picker via "File > New Task (Run)" and click the Browse button.
  4. Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
  5. Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
  6. After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

The IconCache.db file is a hidden file, so make sure that you can see hidden files.