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Sterted computer, started thunderbird (been using it for years). All my email accounts and messages have disappeared! What do I do?

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  • Mbohovái ipaháva user01229325

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I am using the latest release of Thunderbird (24.6.0) and have it installed on a Windows 7 machine. I just started my computer and logged in. Then I started Thunderbird (the computer, a Sony VAIO laptop) had been shut down for about 9 hours.

When Thunderbird started it asked me to set up an email account. The four accounts that I already had were gone. No account details. No message search possible. My address book was intact and my passwords are all still stored. What happened?

Regards David Mowbray

I am using the latest release of Thunderbird (24.6.0) and have it installed on a Windows 7 machine. I just started my computer and logged in. Then I started Thunderbird (the computer, a Sony VAIO laptop) had been shut down for about 9 hours. When Thunderbird started it asked me to set up an email account. The four accounts that I already had were gone. No account details. No message search possible. My address book was intact and my passwords are all still stored. What happened? Regards David Mowbray

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See if this article helps recover your profile.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared