We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ko tenda hembiapoite sa’ivéta oñemba’apokuévo hese hembiapo porãve hag̃ua. Peteĩ jehaipyre nomoĩporãiramo ne apañuái ha eporanduséramo, roguerekohína ore nepytyvõ rekoha ikatútava ndeykeko @FirefoxSupport Twitter-pe ha avei /r/firefox Reddit-pe.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

Hi. Downloads has changed; I cannot open or download attachments. I don't get the window that asked "Open" or "Save" either.

  • 1 Mbohovái
  • 8 oguereko ko apañuãi
  • 5 Hecha
  • Mbohovái ipaháva rbillings

carrieinholland
carrieinholland
more options

When I receive an attached document (Word or OpenOffice), I click on it. I get a Norton Antivirus window that says it's clear and I click on the yellow Download button. Then nothing happens. 1. I don't get the windows that asked Open? or Save?. 2. The documents are not in the Download folder. 3. I reset the downloads to my Documents folder - nothing appears there either. 4. I search my iMac with the file names, and no results show up.

When I receive an attached document (Word or OpenOffice), I click on it. I get a Norton Antivirus window that says it's clear and I click on the yellow Download button. Then nothing happens. 1. I don't get the windows that asked Open? or Save?. 2. The documents are not in the Download folder. 3. I reset the downloads to my Documents folder - nothing appears there either. 4. I search my iMac with the file names, and no results show up.

Ñemoĩporã poravopyre

Hi carrieinholland-

I would recommend reading this Support article on troubleshooting Opening/Download issues:

Manage file types and download actions in Firefox

Hope that helps.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

Opaite Mbohovái (1)

rbillings
rbillings
more options

Ñemoĩporã poravopyre

Hi carrieinholland-

I would recommend reading this Support article on troubleshooting Opening/Download issues:

Manage file types and download actions in Firefox

Hope that helps.